Frequently Asked Questions
How does the point system work?
Every time you complete a day in a challenge, you gain 2 points. On the last day of a challenge, if you have completed every day, you gain additional points equal to half the number of points in the challenge (rounded down). Therefore, if you complete 6 days of a 7-day challenge, you will obtain 6 × 2 = 12 points. However, if you finish every day of a 7-day challenge, you will obtain a total of (7 × 2) + (7 / 2) = 14 + 3.5 = 17 points (rounded down).
Why is the app not working?
If the application seems to not be working, first check your Internet connection. If your connection is active and the app is still not responding, there might be a server issue. In this case, wait for a couple of hours and try again.
How do I reset my password?
Open the mobile app and make sure you are logged in. Under Account, click on the cog icon at the top right corner, then click on Reset Password. Then follow the instructions to reset your password.
How do I change my email?
At the moment, changing your account email is not supported in the app. Please contact us at support@goals-application.com to do that.
How do I delete my account?
Open the mobile app and make sure you are logged in. Under Account, click on the cog icon at the top right corner, then click on Delete Account. Then follow the instructions to delete your account.
Need More Help?
If you have any questions or need support, feel free to contact us at support@goals-application.com.